By letter When you write us a letter we aim to respond within 7 days.People contact us with all sorts of concerns and what might be a small issue to you may be huge to someone else.
At the National Domestic Violence Hotline, our highly trained expert advocates are available 24/7 to talk confidentially with anyone in the United States who is experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship.
The Hotline provides lifesaving tools and immediate support to empower victims and survivors to find safety and live free of abuse.
We might ask your name, because it’s a natural question to ask in a conversation, or because of something you have said to us, but you don’t have to tell us if you prefer not to.
Via email If you've emailed us, your email address will not be shown to the volunteer.
On the phone This number is free to call from both landlines and mobiles, including pay-as-you-go mobiles.
You do not need to have any credit or call allowance on your plan to call 116 123. In person Visiting us face-to-face in your local branch is free. But please make sure you include first line of our address to make sure your letter gets to us for free..
Find pet-friendly shelters with the Safe Havens Mapping Project.
What to Expect When You Contact The Hotline You might feel anxious about reaching out for help. Tech & Social Media Safety Technology is ever-changing, and it can be used to jeopardize your safety or as a means to keep you safe.
If it’s not safe for you to call, or if you don’t feel comfortable doing so, another option for getting direct help is to use our live chat service here on this website. Survivors may face ongoing emotional or safety concerns but there are methods for surviving and thriving after abuse.
You’ll receive the same one-on-one, real-time, confidential support from a trained advocate as you would on the phone. Help for Abusive Partners If you identify as abusive or you’re concerned that your behaviors may be unhealthy or harmful to your partner, we can help. Legal Help If you are considering taking legal action against an abusive partner, learn more about your options and rights.
In person You can check our branches opening times here.